I ordered a bottle of tequila that I had on vacation. I was a bit skeptical ordering online from a small company but I took a chance. The first delivery I did not receive and I thought for sure I had been scammed. However, the company followed up by phone and email and made sure to file a claim to get me the product. I received my product today! Thank you for your top tier customer service.

We were exploring old town tequila and popped into Old Town Tequila to find some mezcal. The store is a medium size but it's packed. We asked the worker if they had a specific brand and he could not find it. Upon roaming the aisles and searching we later were able to find it ourselves. Overall a good selection just very crowded with people and narrow aisles

I love this place!!! They have an amazing selection of tequila and whiskey. Always a pleasure going there and seeing what is available.

After making a fuss, including a Better Business Bureau complaint, the owner reached out to me and when I was in San Diego, the next time he gave me a bottle of tequila that had previously leaked. I took it on board my checked bag and it didn't leak. A word to the wise: if you purchase liquid liquids like tequila, make sure you put paraffin wax on them and take them in your check bag if you can.

My husband and I inadvertently took a detour here on our way upstairs to eat dinner at El Agave. We have alot of big-box liquor stores around us but prefer boutique spirit shops when possible, so we decided to see what they're all about. We were looking for Blanton's and Casa Dragones which they had. My husband also wanted a specific bitter liquor for Negronis called Tempus Fugit Gran Classico but unfortunately they did not carry it. We thought since they specialize in tequila we might as well grab a bottle of mezcal and picked the associate's (Steve) brain for his recommendations. He gave us a great introduction of his favorites and the most popular ones that customer's gravitate towards. I do have to add what really stood out to us during our whole experience was Steve's customer service. After we paid for our items we were striking conversation with him at the counter - he is very genuine and personable and these interactions with employees are why I love mom and pop shops so much. Oh and a big shout out to the two shop pooches.

I ordered a couple of fancy bottles of tequila from oldtowntequila.com at the recommendation of a coworker. So many liquor stores with an online store are scams, but this is absolutely the opposite! Ordering was easy, they sent email updates with all status changes, and when shipping was delayed due to severe weather, I called them to ask what I should expect. A real person answered the phone (rare these days), they immediately contacted the shipping company for an update and I had an email with the latest status within the hour. They use GLS shipping, which is the best wine and liquor shipping company, so the bottles arrived safely and in great condition. I will definitely be shopping with Old Town Tequila again! Thanks for a great experience, OTT!

Amazing variety and knowledge of Tequila . The people there are very helpful. I always go there when I'm in town.

I almost always order my tequila here. There is another place I order from but this is probably my spot. I have not had a bad experience from them and I have ordered a lot in the past. I order some for client gifts and personal use as well. I did actually encounter one issue one time. I ordered an extra Anejo tequila but they shipped me a cristalino. I called and they asked me to take pictures of the packaging and the bottle. I sent it back and they shipped me the bottle I was suppose to get. There was no issues in shipping or returns. Shame other people had a bad experience.